22 Dec 2024
Press Release

Third Annual JDA/Centiro Customer Pulse Report Reveals that 70 Percent of Australian Customers Intolerant of Poor Online Experiences

Online study reveals that customer experience is crucial for business success else retailers risk alienating customers; however, Australian retailers are beginning to reap the rewards of Click & Collect investment Almost three quarters (70 percent) of Australia online shoppers would likely switch to an alternative…

Press Release

New JDA Survey Finds Understanding Consumer Behavior Is the Missing Link in Manufacturers’ and Retailers’ Path to Omni-channel Success

The JDA Voice of the Category Manager Survey reveals that investing in big data and predictive analytics is of strategic and competitive significance for category management professionals in the next five years In today’s highly competitive, omni-channel market, companies are realizing the path to success…