GPM Investments Moves to Customer-Centric Category Management with JDA
Leading convenience retailer works with JDA and partner Vaco to create store-specific planograms, leveraging every inch in their stores to support their business and to ensure they have the right product at the right place on the right shelf
GPM Investments, LLC has successfully deployed a range of JDA Category Management solutions from JDA Software, Inc. to deliver customer-centric assortments and expertly manage its 1,200+ company-operated convenience stores across the Mid-Atlantic, Midwestern, Northeastern and Southeastern United States.
GPM Investments, based in Richmond, VA, operates or supplies fuel to stores in Arkansas, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maryland, Michigan, Missouri, Nebraska, New Jersey, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas and Virginia and is the 6th largest convenience store chain in the country.
GPM chose JDA because of the depth and breadth of its category management solutions, and to provide total flexibility in creating planograms for the various store formats and store brands. They have quadrupled the number of planograms that they can support and now have the flexibility to create and maintain store-specific planograms. With JDA, GPM does not have to rely on vendors to provide the planograms for their products and stores, they can now create, maintain and support multiple versions for each of their stores.
This broad scope implementation took only 14 weeks to complete, by leveraging JDA partner Vaco’s unique implementation methodology. Vaco Supply Chain Solutions is a JDA consulting partner, and was awarded JDA reseller of the year in 2017. GPM can now customize planograms for each store and style of fixture and then publish with speed and accuracy. In the convenience business, every inch counts and GPM has the flexibility it needs to support its business and new store openings as they grow their business.
By using JDA Space Planning, JDA Space Automation Professional, JDA Floor Planning Plus, JDA Category Knowledge Base, JDA Planogram Converter, JDA Open Access Mobile and JDA Web Publisher, GPM can create localized, actionable shelf plans that are specific to each store and customized to customer needs based on store sales and trending information. This will drive profitable growth for GPM sales while ensuring customer-centric assortments across each of GPM’s 1,200+ company-operated stores.
“Retailers are constantly faced with improving company profitability while balancing customer satisfaction. Getting the right mix from the store floor to the store shelf are critical to a superior customer experience,” said Terry Turner, president, North American retail, JDA. “GPM Investments is off to a very strong start with a quick implementation that will give them the visibility they need into shopper habits and buying trends to create the right mix of shelf and floor plans that exceed their customers’ expectations.”
“Vaco is proud to support GPM and their vision to deliver customer-centric offerings across their stores. This project brought the right combination of the strongest solutions from JDA, the vision and leadership of GPM, and the expertise of the Vaco implementation team to deliver to the business goals on-time and on-budget,” said Will Mrotek, managing partner, Vaco.
- Watch this video: Deliver a Personalized Shopping Experience with Category Management
- Learn about how to maximize store floor profitability with JDA in this solution sheet
- Check out this solution sheet on maximizing profits with advanced planograms
About JDA Software, Inc.
JDA Software is the leading supply chain software provider powering today’s digital transformations. We help companies optimize delivery to customers by enabling them to predict and shape demand, fulfill faster and more intelligently, and improve customer experiences and loyalty. More than 4,000 global customers use our unmatched end-to-end software and SaaS solutions to unify and shorten their supply chains, increase speed of execution, and profitably deliver to their customers. Our world-class client roster includes 75 of the top 100 retailers, 77 of the top 100 consumer goods companies, and 8 of the top 10 global 3PLs. Running JDA, you can plan to deliver. blueyonder.com
“JDA” is a trademark or registered trademark of JDA Software Group, Inc. Any trade, product or service name referenced in this document using the name “JDA” is a trademark and/or property of JDA Software Group, Inc.
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