12 Apr 2024
Press Release

2023 Omnichannel Experience Index from Incisiv, Blue Yonder and Microsoft Reveals 93% of all Shopping Journeys Now Start Online

Several major retailers recognized as “Leaders” in annual report WEST NEW YORK, N.J., and SCOTTSDALE, Ariz – Jan. 16, 2023 – Incisiv, in collaboration with Blue Yonder and Microsoft, today released the 2023 Omnichannel Experience Index, assessing top retailers’ omni-channel capabilities and experiences across four…