22 Feb 2024
Press Release

Third Annual JDA/Centiro Customer Pulse Report Reveals that 70 Percent of Australian Customers Intolerant of Poor Online Experiences

Online study reveals that customer experience is crucial for business success else retailers risk alienating customers; however, Australian retailers are beginning to reap the rewards of Click & Collect investment Almost three quarters (70 percent) of Australia online shoppers would likely switch to an alternative…