The Evolving Enterprise: AI Steps out of the store-room and onto the shopfloor
Story originally appeared in The Evolving Enterprise‘s Q3 2020 issue. Excerpts from the story below. To see the full story visit www.theee.ai.
Coming out of the store-room depends on the AI maturity of a retailer and also on what its customer base is demanding. “While it’s still early days for most retailers, AI will play an increasingly central role in helping retailers optimise their operations and deliver efficiencies in the future,” says Wayne Snyder, the vice president of Retail Industry Strategy EMEA at Blue Yonder, which delivers AI and machine learning (ML)-embedded systems for retailers. “Recent research we ran with WMG at Warwick University highlighted that while only 15% of retailers are currently using AI in supply chains, more than half of them want to be doing so by 2025. However, if we look globally, we do see more examples of shopfloor adoption. Across Asia, technology is strongly integrated into the retail experience, with many staffless stores in operation. Amazon Go and similar frictionless payment technologies rely on AI to ensure the right charge and reduce fraud.”
In The News
- Solutions Review: The Technology Transforming the Supply Chain
- Chain Store Age: How retailers benefit from new federal supply chain actions
- The Economic Times: Accenture and Blue Yonder celebrate opening of collaboration centers
- Fortune: It’s time to unshackle our supply chains
- Unite.AI: The Role of Generative AI in Supply Chains
Analyst Reports
- Gartner Market Guide for Vehicle Routing and Scheduling
- Gartner Market Guide for Workforce Management Applications
- Gartner Market Share Analysis: Supply Chain Management Software, Worldwide, 2022
- Gartner Critical Capabilities for Warehouse Management Systems
- IDC Worldwide Price Optimization and Management Application Software Forecast, 2023–2027
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