Chain Store Age: Study: E-commerce surge strains retailer supply chains
Story originally appeared in Chain Store Age on Dec. 7, 2020. Excerpts from the story below. To see the full story visit ChainStoreAge.com.
Retailers are adding fulfillment centers as e-commerce revenues rise, but not all are keeping pace with their supply chain infrastructure.
Major fulfillment challenges are continuing for retailers amid the sharp growth in e-commerce as a result of the COVID-19 pandemic, according to new research from enterprise technology provider Blue Yonder and conducted by Researchscape International. The survey revealed that e-commerce revenue as a percentage of total revenue increased by 33% from before initial COVID-19 lockdowns began in March 2020.
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Analyst Reports
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Marina Renneke, APR
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mediarelationsteam@blueyonder.com
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Celeste White
Vice President, Global Analyst Relations
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