Logistics Viewpoints: The Nerve Center for A Differentiated Customer Experience
Story originally appeared in Logistics Viewpoints on July 22, 2020. Excerpts from the story below. To see the full story visit logisticsviewpoints.com.
New ways of buying and fulfillment are adding complexity to the end-to-end supply chain. Warehouses are becoming critical nerve centers to deliver a differentiated customer experience across product availability, buying avenues, and speed of delivery without adding cost. Increasing automation will be part of the answer, but more critical will be intelligent and adaptive capabilities where automation is combined with artificial intelligence (AI) and machine learning (ML) to continuously monitor and model the workflows and enable efficient orchestration of resources, both human and robots. At Blue Yonder, we refer to this as “Resource Orchestration.”
In The News
- Solutions Review: The Technology Transforming the Supply Chain
- Chain Store Age: How retailers benefit from new federal supply chain actions
- The Economic Times: Accenture and Blue Yonder celebrate opening of collaboration centers
- Fortune: It’s time to unshackle our supply chains
- Unite.AI: The Role of Generative AI in Supply Chains
Analyst Reports
- The Forrester Wave: Retail Planning Platforms, Q4 2023
- Gartner Voice of the Customer for Supply Chain Planning Solutions
- Gartner Market Guide for Retail Store Inventory Management Applications
- Forrester The Store Associate Tools Landscape, Q4 2023
- Gartner Voice of the Customer for Warehouse Management Systems
Media Relations Inquiries
Marina Renneke, APR
Global Corporate Communications Senior Director
Rossella Benti
EMEA Corporate Communications Director
mediarelationsteam@blueyonder.com
480-308-3037
Analyst Relations Inquiries
Celeste White
Vice President, Global Analyst Relations
analyst.relations@blueyonder.com