Robinsons Supermarket Automates Inventory and Replenishment with JDA
Large supermarket chain in the Philippines addresses highly segmented customer base, increase productivity of its stores and improved efficiency with its processes
Supermarket retailing is a highly dynamic industry. Hundreds of products are introduced and delisted week to week. To remain relevant to its customers, Robinsons Supermarket needs to ensure it offers the right products, at the right place, at the right time, and at the right price, and turned to JDA Software Group, Inc. Robinsons Supermarket – a JDA customer for almost two decades – recently upgraded its JDA® Merchandise Management System and JDA® Space Planning footprint to improve and streamline its database management capabilities and automate its relevant operational processes.
Robinsons Supermarket is a subsidiary of Robinsons Retail Holdings Inc. (RRHI), the second largest multi-channel retailer in the Philippines with $2.1 billion in net sales in 2016. Founded in 1980, RRHI operates six business segments, with nearly 1,600 stores and an additional 1,912 franchised stores of The Generics Pharmacy as of December 2016.
According to Robina Gokongwei-Pe, president and chief operating officer at Robinsons Supermarket, “As the supermarket is a non-discretionary format that serves the daily needs of our customers, we have to ensure that the products that meet these needs are always available on-shelf. An efficient and equipped supply chain process powered by JDA has enabled us and our vendors to address the persistent challenge of on-shelf stock availability.”
Targeted expansion to different regions in the Philippines coupled with strong organic growth, has ushered in an increase in the volume of transactions, vendors, SKUs, and database records. As Robinsons ventured into three more sub-formats under the tradenames of Robinsons Easymart (minimart), Robinsons Selections (premium supermarket), and Jaynith’s (discount supermarket), it required a scalable ecosystem of solutions that could proactively handle the ever-changing and increasing demands of the business. More than ever, Robinsons needed to view its stores, customers, and SKUs through different lenses to create more customized and engaging programs for shoppers. This upgrade enables Robinsons Supermarket to address the changing needs in price, promotions management, analytics, database management, backend processing and record management.
Robinsons operates an integrated ecosystem of solutions from stores to a central office where JDA Merchandise Management System serves as its core transactional and operational system handing PO management, price and cost, transfer, and database management, rebate and adjustments as well as warehouse management. Its Point of Sale (POS) solution sends data to JDA Merchandise Management System, where a customized auto-replenishment system generates suggested orders that are pushed to vendors via a supplier portal. Deliveries to the distribution center (DC) and stores are also handled in JDA Merchandise Management System. JDA Space Planning is used to create generic planograms which are incorporated with display guidelines to help stores execute the proper and equitable display of the items on-shelf.
Robinsons can now create purchase orders with larger amounts and quantities to cater to growing consumer requirements, attach unlimited attributes to SKUs and stores to help provide a deeper analysis of data, and assign longer reference series to transactions to avoid constant purging of records. It also provided improved backend processing of data and transaction management capabilities, allowing Robinsons to focus on its customers. Planogram visualizations created from JDA Space Planning made display guidelines easier to understand and follow, and has improved the compliance with plans and strategies in stores.
“At Robinsons Supermarket, we consider JDA as one of our core solutions,” said Anthony Paul Pasia, information systems delivery manager. “By tapping into JDA’s transactional and database management capabilities, we streamlined our processes, increased our productivity, enhanced our understanding of our customers, and completed our operational tasks and activities more efficiently. Simply put, JDA helped us achieve our mission of putting our customers at the heart and center of our business.”
Moving forward in 2017, Robinsons plans to improve and upgrade its category management capabilities by implementing JDA Assortment Planning, JDA Floor Planning, and JDA Space Planning Automation solutions.
“With this solution, Robinsons can address its highly segmented customer base, each with different demands,” said Vishal Dhawan, vice president, sales, ASEAN & India, JDA. “We are pleased to work with a customer such as Robinsons for so many years and see their evolution take place in line with market shifts, helping them keep pace with consumer needs and allow them to focus on its core business.”
Tweet this: Robinsons Supermarket Automates Inventory and Replenishment with @JDASoftware: http://bit.ly/2qju7an
Additional Resources:
- Read on to learn more about Robinsons Supermarkets’ success with JDA in this case study
- Learn more about JDA Merchandise Management System in this brochure
- JDA Day is today in Manila: The Next Game Changer: Optimizing Supply Chain Planning and Logistics
About JDA Software Group, Inc.
JDA Software is the leading provider of seamless supply chain planning and execution solutions for retailers, manufacturers, logistics providers and wholesale distributors. Our unmatched solution portfolio enables our clients to reduce costs, increase profitability and improve visibility so they can deliver on customer promises every time. More than 4,000 global customers run JDA, including 73 of the top 100 retailers, 71 of the top 100 consumer goods companies, and 13 of the top 16 3PLs. With JDA, you can plan to deliver. blueyonder.com
RSS Feeds:
JDA press releases: https://blueyonder.com/rss?feed=press
JDA news: https://blueyonder.com/rss?feed=news
JDA events: https://blueyonder.com/rss?feed=events
Social Networks:
Blog: https://blog.blueyonder.com
Twitter: https://twitter.com/JDASoftware
Facebook: https://www.facebook.com/JDASoftwareGroup
LinkedIn: https://www.linkedin.com/company/jda-software
YouTube: https://www.youtube.com/user/JDASoftware
“JDA” is a trademark or registered trademark of JDA Software Group, Inc. Any trade, product or service name referenced in this document using the name “JDA” is a trademark and/or property of JDA Software Group, Inc.
JDA Software Group, Inc.
15059 N Scottsdale Rd, Ste 400
Scottsdale, AZ 85260
###
In The News
- iTWire (Australia): How Blue Yonder is Applying AI and Innovation To Solve Supply Chain Challenges
- Modern Materials Handling: Blue Yonder’s Logan Kluth on the Real Value of Cloud WMS
- SiliconANGLE: The Road to Intelligent Data Apps With Blue Yonder’s Chief Product Officer, Gurdip Singh
- FreightWaves Running On Ice: Prioritizing The Vaccine Supply Chain
- Sourcing Journal: Blue Yonder’s Sónia Peres On AI/ML’s Role in Fashion, Retail
Analyst Reports
- IDC Market Analysis Perspective: Worldwide Warehouse Management Systems, 2024
- Gartner Maximize the Value of AI in Supply Chains With “Whole Product” Use Cases
- IDC MarketScape: Worldwide Professional Services Providers for Retailers 2024 Vendor Assessment
- IDC Market Analysis Perspective: Worldwide Transportation and Logistics, 2024
- IDC Market Glance: Retail Last Mile, 3Q24
Media Relations Inquiries
Marina Renneke, APR
Global Corporate Communications Senior Director
Rossella Benti
EMEA Corporate Communications Director
Meredith Mackintosh
NA Corporate Communications Manager
mediarelationsteam@blueyonder.com
480-308-3037
Analyst Relations Inquiries
Celeste White
Vice President, Global Analyst Relations
Sarah Hart
Program Director, Global Analyst Relations
Lindsey Hiefield
Program Manager, Global Analyst Relations
analyst.relations@blueyonder.com