Company revenue grows to all-time high fueled by customers continuing to expand JDA footprint, strong demand for award-winning Luminate/Blue Yonder AI and SaaS portfolio

JDA Software, Inc., today announced continued financial momentum, customer demand and sustained innovation in the quarter and fiscal year ended December 31, 2018. In Q4, SaaS bookings accounted for approximately half of total product (software and SaaS) bookings for the first time. Full year company revenue is also at an all-time high, with strong year-over-year (YoY) growth at its highest since the company merger with RedPrairie in 2012. Customer interest was also driven by JDA’s new SaaS, artificial intelligence and machine learning (AI/ML) solutions delivered via JDA Luminate, powered by Blue Yonder’s award-winning AI platform.  JDA also built on its industry-leading patent portfolio, with 66 submitted or granted patents in 2018, taking the company’s total number to over 450 patents granted and/or pending.

“2018 was the strongest year ever for JDA across customer, innovation and financial metrics. I am proud of our team delivering to our commitments which is the foundation of the culture we are building at JDA,” said Girish Rishi, chief executive officer, JDA. “As we look ahead, our plan calls for continued, aggressive investment in our AI/ML portfolio and on delivering elevated customer experience levels.”

Strong SaaS bookings fuel JDA’s momentum (unaudited)

In Q4, JDA accelerated its momentum in the transition to a subscription-based business model as SaaS bookings grew 295 percent YoY and SaaS mix grew 39 points YoY to 49 percent of total product (software and SaaS) bookings. In 2018, SaaS bookings grew 190 percent and SaaS Annual Recurring Revenue more than doubled YoY to $121 million.  JDA finished 2018 in a very strong cash position while self-funding its purchase of Blue Yonder.

Customer satisfaction and solution expansion continues to grow year-over-year

Customer satisfaction measured by way of JDA’s net promoter scores are at an all-time high, and customer attrition is the lowest in company history. This has translated to both an expansion of existing customer relationships and significant new customer wins. JDA added 64 net-new customers in Q4, representing a 25 percent increase in new customers over Q3.  This brought our total number of new customers in 2018 to 174.

JDA also closed seven large product deals over $1 million in Q4 and closed 24 during 2018, continuing the momentum in recent quarters for customers relying on JDA for their large, transformational digital supply chain initiatives.  Some of the customers that selected or extended their footprint with JDA and Blue Yonder during the quarter include:

  • Americas: Advance Auto, Aeropostale, AT&T, Campbell’s, CitiTrends, Columbia Sports, Éxito, Fred’s, GEODIS, Golden State Foods, JoAnn Fabrics, Loblaw, Macy’s, Maverick, Papa John’s, Polaris, Princess Auto, Reckitt Benckiser, Sally Beauty, Sephora, Schnuck’s Markets, Tractor Supply Company, Wakefern, Wesco Aircraft
  • APAC: Abenson Ventures Inc., AkzoNobel (China) Investment Co., Ltd., Beijing Si Ji You Xuan Information Technology Co. Ltd., Beijing Xiaomi Mobile Software Co., Ltd., Dah Chong Hong Limited, Dole Thailand Limited, Heritage Brands, Jebsen Logistics Ltd., Lion Commercial Corporation, KCC Malls, Inc., Nagatanien Co., Ltd., Puregold Price Club, Inc., Shanghai Ego New Retail Co., Ltd., Suyen Corporation, ThaiNamThip Limited, TradePort Hong Kong Limited, Trendcell Sdn. Bhd
  • EMEA: BP, UK Limited, Delhaize, DXC Technology Limited, Electrolux, Fiorino, Groupe PSA, Heineken International BV, Lavazza, LEGO System A/S, Maxeda DIY BV, Marketing Investment Group (MIG), Megamark, Media Markt, WM Morrison Supermarkets Plc, Renault

Additionally, maintenance-to-SaaS conversions also demonstrated significant momentum.  Customers converting their JDA on-premise footprint to SaaS include the following:

  • Administradora De Servicios, Almacenes Exito, Butterball, DCS Logistics, Grupo Comercial Chedraui, Nagatanien, Ocean Spray, Safilo, SMU, Supermercados Peruanos, Tuš from Slovenia, Wilko Retail Ltd.


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JDA Software is the proven leader in artificial intelligence and machine learning (AI/ML)-driven supply chain and retail solutions for 4,000 of the world’s leading retail, manufacturing and logistics companies. JDA enables an Autonomous Supply ChainTM by connecting its cognitive SaaS solutions from end-to-end – across planning, execution and delivery – with a broad partner ecosystem, empowering customers to better predict and shape demand, transform their product delivery and deliver outstanding customer experiences. JDA’s world-class client brands include 75 of the top 100 retailers, 77 of the top 100 consumer goods companies, and 8 of the top 10 global 3PLs. Running JDA, you can plan to


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“JDA” is a trademark or registered trademark of JDA Software Group, Inc. Any trade, product or service name referenced in this document using the name “JDA” is a trademark and/or property of JDA Software Group, Inc.


JDA Software, Inc.
15059 N Scottsdale Rd, Ste 400
Scottsdale, AZ 85254