Germany’s Most Popular Drugstore dm Extends its JDA/Blue Yonder Footprint for AI-based Data-Driven Decision-Making
Longstanding Blue Yonder customer dm extends its contract early given success in intelligently and precisely forecasting daily sales per store and optimized staffing based on demand
Product availability and good service are the two key elements of providing a superior shopper experience. Germany’s most popular drugstore chain dm has been leveraging AI-based solutions from JDA Software-owned Blue Yonder for several years to achieve this, and has opted to extend their contract early, given the success they’ve seen to date.
dm chose the Blue Yonder solution in order to reliably conduct staff planning. In addition to each store’s daily sales from the last 10 years, the forecasts consider adjustable parameters, including store hours. Both are necessary to determine the number of employees needed as outgoing goods have a significant effect on personnel requirements in a store. Other external data is factored in, such as holiday seasons or bank holidays in the respective region or in neighboring states.
“Since we began this project with Blue Yonder, we have had great success and are happy to extend our contract in advance,” said Roman Melcher, member of the executive board and responsible for the IT department, dm. “As proof to how reliable and scalable Blue Yonder’s solution is, the number of dm stores has grown by 40 percent since we put the technology in place, and we haven’t had to do any manual adjustments to the solution whatsoever. We look forward to further strengthening our position and customer focus in the market together with Blue Yonder and JDA.”
“We’re pleased with the rapid results dm has achieved already and look forward to supporting their journey moving forward,” said Johan Reventberg, president, EMEA, JDA. “The ability to forecast sales specifically for each store in a retailer’s chain leveraging AI-driven probabilistic forecasting methods is a powerful way for retailers to intelligently manage their business and elevate the customer experience.”
The first dm store was opened in Karlsruhe in 1973. Today, more than 61,000 people work in over 3,500 stores across Europe. In the current 13 European countries, dm achieved a turnover of 10.7 billion euros in the 2017/2018 financial year. The more than 40,000 dm employees in Germany generated a turnover of 8.11 billion euros during this period. In total, more than 12,500 articles are available in the dm drugstores. The assortment of the online shop dm.de also offers further products in different areas and comprises more than 14,000 articles.
- Read on about dm’s success in this case study
- Learn more about Blue Yonder Demand Forecast & Replenishment solutions
- Watch this video to learn how JDA + Blue Yonder = Powering the Autonomous Supply Chain
About Blue Yonder
Blue Yonder, a JDA company, is a leading provider of artificial intelligence (AI) and machine learning (ML) solutions that enable retailers, consumer products and other companies to intelligently transform their operations and make more profitable, automated business decisions that deliver higher profits and optimized customer experiences.
With AI/ML learnings embedded into their core supply chain and merchandising processes, companies can respond quicker to dynamic market conditions and customer preferences, resulting in increased revenues and margins.
Developed by one of the largest teams of PhD-level data scientists dedicated to retail and the supply chain, Blue Yonder’s AI/ML solutions deliver 600 million intelligent, automated decisions a day.
Blue Yonder was founded in 2008 in Karlsruhe, Germany, by former CERN scientist Professor Michael Feindt and acquired by JDA Software in 2018. The company has received numerous awards, including the Experton Big Data Leader Award 2016, the BT Retail Week Technology Award, the IGD Award 2017 for Supply Chain Innovation.
Blue Yonder provides its solutions through Microsoft Azure and was named one of Microsoft’s retail partners of the year in 2018.
About JDA Software, Inc.
JDA Software is the proven leader in artificial intelligence and machine learning (AI/ML)-driven supply chain and retail solutions for 4,000 of the world’s leading retail, manufacturing and logistics companies. JDA enables an Autonomous Supply ChainTM by connecting its cognitive SaaS solutions from end-to-end – across planning, execution and delivery – with a broad partner ecosystem, empowering customers to better predict and shape demand, transform their product delivery and deliver outstanding customer experiences. JDA’s world-class client brands include 75 of the top 100 retailers, 77 of the top 100 consumer goods companies, and 8 of the top 10 global 3PLs. Running JDA, you can plan to deliver. www.jda.com
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“JDA” is a trademark or registered trademark of JDA Software Group, Inc. Any trade, product or service name referenced in this document using the name “JDA” is a trademark and/or property of JDA Software Group, Inc.
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