Supply Chain Digital: Blue Yonder: Global Shopping Behaviour Has Changed Since COVID-19
Story originally appeared in Supply Chain Digital on May 14, 2020. Excerpts from the story below. To see the full story visit SupplyChainDigital.com.
A key finding of the survey across both regions is that the grocery retail sector has been impacted heavily by the increasing number of consumers ordering products online. 74% of US consumers were doing more online shopping in April, up from 57% in March. Despite the COVID-19 pandemic, 69% of US consumers are still purchasing goods in stores, with more than half of the respondents (54%) experiencing delays in the delivery of their products bought online.
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