Leading Malaysian pharmacy retailer increases productivity and performance with Blue Yonder Category Management

SHAH ALAM, Malaysia, and DALLAS – Jan. 23, 2025 – Having the optimal blend of products in stock and on the best place on the shelf is critical for retail pharmacies, where competition is high and out-of-stocks not only reduce customer satisfaction but also impact their health. That’s why AA Pharmacy Healthcare Sdn Bhd, a leading Malaysian pharmacy retailer, has deployed Blue Yonder Category Management to optimize store-specific product space, inventory and on-shelf availability and drive a better shopping experience. The project was successfully implemented by IOA Solutions Sdn Bhd, a Blue Yonder partner.

Committed to providing affordable health care, AA Pharmacy operates 82 locations throughout Malaysia, offering a wide range of medicines and health products that improve the lives of its customers. The company was previously using a different solution that could not keep up with its changing business requirements. With a need to optimize store operations and improve sales data integration and accuracy to understand which products are performing, AA Pharmacy turned to Blue Yonder.

Thanks to Blue Yonder Category Management, AA Pharmacy has been able to:

  • Automate planogram generation to increase productivity, drive sales and reduce inventory costs.
  • Identify optimal product assortment, space allocation and shelf placement to meet local consumer demand and minimize out-of-stocks at each store.
  • Leverage customer insights and advanced analytics to improve performance and accuracy and maximize profitability and space utilization.
  • Integrate inbound and outbound data easily to facilitate planogram analysis and optimization, as well as support the downstream ordering and replenishment processes.

“The implementation of Blue Yonder’s Category Management has helped enhance and develop the planogram operations of AA Pharmacy,” said Angela Ng, IT manager, AA Pharmacy. “Thanks to this new solution, our planogram team can now centralize the planogram management and product arrangement by categories with great accuracy, speed, and convenience. Thanks to the replacement of semi-manual work with new system automation, data integration and reporting are done much faster and more accurately. This, in turn, supports ordering and replenishment downstream to guarantee that we hold the right stock quantities.”

Blue Yonder Category Management allows AA Pharmacy to easily create and manage multiple planograms for an entire category. The solution also offers seamless data integration and automation to minimize manual, redundant tasks and improve accuracy.

“Simplifying the design and implementation of planograms enables AA Pharmacy’s planning team to greatly improve productivity and sales performance while also providing a better shopping experience for customers across all of their stores,” said Antonio Boccalandro, president, APAC, Blue Yonder. “We are honored to have been selected to optimize their space planning and category management capabilities and help them drive business growth and customer satisfaction.”

“The go-live process was made possible by the commitment and experience of our project partners,” Ng adds. “Their anticipative approach and advice laid a good framework for continuous, effective operations and created a foundation for enhanced, future operating effectiveness and long-term business growth.”

Additional Resources:

About AA Pharmacy Healthcare Sdn Bhd
AA Pharmacy is a leading healthcare provider dedicated to offering high-quality pharmaceutical services and products. Established in 1999, we have been committed to enhancing the health and well-being of our community through exceptional customer service, expert advice, and a wide range of healthcare solutions. Our team of experienced pharmacists and healthcare professionals is passionate about providing personalized care and ensuring that every customer receives the best possible treatment and support. At AA Pharmacy, we believe in making healthcare accessible and affordable for everyone.

About Blue Yonder
Blue Yonder is the world leader in digital supply chain transformation. Retailers, manufacturers and logistics service providers worldwide rely on Blue Yonder to optimize and accelerate their supply chain from planning through fulfillment, delivery, and returns. Blue Yonder’s AI-driven supply chain platform and multi-enterprise, multi-tier network enable more accurate forecasting and dynamic management of capacity, inventory and transport. Blue Yonder helps businesses navigate modern supply chain complexity and volatility with more resilient, sustainable supply chains to delight customers, scale profitably, and run flawlessly. blueyonder.com  

“Blue Yonder” is a trademark or registered trademark of Blue Yonder Group, Inc. Any trade, product or service name referenced in this document using the name “Blue Yonder” is a trademark and/or property of Blue Yonder Group, Inc. All other company and product names may be trademarks, registered trademarks or service marks of the companies with which they are associated.

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