18 Sep 2021
Press Release

Third Annual JDA/Centiro Customer Pulse Report Reveals that 70 Percent of Australian Customers Intolerant of Poor Online Experiences

Online study reveals that customer experience is crucial for business success else retailers risk alienating customers; however, Australian retailers are beginning to reap the rewards of Click & Collect investment Almost three quarters (70 percent) of Australia online shoppers would likely switch to an alternative…

Press Release

“Surrounding” the Customer – Soft Surroundings Seeks Improved Customer Experience and Profits with JDA

Omni-channel retailer selects JDA to replace manual spreadsheet-based merchandise planning processes; to improve assortments and boost profitability JDA Software Group, Inc.  today announced that  omni-channel fashion retailer Soft Surroundings has selected JDA® Enterprise Planning and JDA Allocation to replace manual spreadsheet-based merchandise planning processes to…