Retail TouchPoints: Ecommerce’s New Normal: A Digitalized Supply Chain
This contributed story originally appeared in Retail TouchPoints on Dec. 18 2020. Excerpts from the story below. To see the full story visit RetailTouchPoints.com.
Due to ongoing social distancing measures brought on by the COVID-19 pandemic, it’s anticipated that ecommerce will keep control of its increased share of the retail market over the next year. This means that the digitalization of the store will be crucial for retailers to successfully adapt to the “new normal.” But a thriving ecommerce business must begin with a strong foundation.
Retail supply chains have been thrust into the spotlight amid COVID-19, as many inefficiencies have been uncovered through major disruptions caused by the pandemic. A recent study from WMG, University of Warwick found that most retailers are not able to react to fluctuations in demand in real time, but they want to: A staggering 74% of respondents indicated they’d like to switch to prescriptive or autonomous technology in the next five years. This suggests technologies such as artificial intelligence (AI) and machine learning (ML) will see significant growth in the next few years.
In The News
- Forbes: GXO Direct To Rely On Machine Learning To Drive Labor Efficiencies
- Journal of Supply Chain Management, Logistics and Procurement: How Bayer Crop Science Grows Logistics Excellence Via Digitalisation
- Forbes: Micron Is an Exemplar of What a Supply Chain Transformation Should Look Like
- Diageo: Supporting Supply Chain Visibility in Volatile Times
- Diginomica: CEO Duncan Angove on Making Blue Yonder the ‘Category Killer’ for Supply Chain
Analyst Reports
- Gartner® Critical Capabilities Warehouse Management Systems
- Gartner® Critical Capabilities for Transportation Management Systems
- Gartner®: How to Digitize and Optimize Transportation Procurement Using Technology
- Gartner: Market Guide for Retail Assortment Management Applications Short Life Cycle Products, 2022
- Gartner®: Market Guide for Retail Distributed Order Management Systems, 2022
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