Leading logistics operator implements JDA Warehouse Management to better serve its customers

JDA Software Group, Inc. and netLogistiK today announced that Laboratorio Hofarm S.A.C., Peru’s leading logistics operator, has selected JDA® Warehouse Management in order to optimize resources and provide better customer service. The solution will be implemented by netLogistiK, JDA’s strategic partner in Latin America.

With 20 years in the market, Laboratorio Hofarm S.A.C, a specialized third-party logistics (3PL) operator and leader in the pharmaceutical sector, is dedicated to offering storage, distribution, packing, conditioning, quality control and contracted manufacturing services to international pharmaceuticals.

Laboratorio Hofarm S.A.C.’s philosophy is in keeping customers satisfied through offering products and services with guaranteed quality and with the highest standards that the pharmaceutical industry requires. Therefore, the company is 100 percent focused on serving the needs and specific requirements of each of its customers.

To continue to serve its customers in the best way possible, the company sought to implement a warehouse management solution that would allow them to optimize human, financial, installed capacity and infrastructure resources. Laboratorio Hofarm S.A.C. selected JDA Warehouse Management as it met all of its requirements. With JDA, Laboratorio Hofarm S.A.C. will be able to nimbly handle real-world disruptions, leading to improved performance, while maximizing warehouse value and greater return on supply chain investment

«Our goal is offering our customers the best service every day,» said Jorge Martinez, administration and logistics manager, Laboratorio Hofarm S.A.C. «With JDA Warehouse Management, we will be able to provide added value to our customers through giving them real-time visibility into all of the transactions that occur in their logistics operations all the way from the reception of their products, to distribution and delivery to their final client.”

«The warehouse represents a huge cost center but it is also a key strategic asset as it is where customer promises are met,» said Antonio Boccalandro, JDA group vice president of sales for Latin America. «We are pleased to help Laboratorio Hofarm S.A.C deliver consistently high service at low costs and thus continue to deliver on the promise of service excellence they have made to their customers.»

Angel Torres, managing partner of netLogistiK Colombia commented: «The excellence in customer service is fundamental in any business, but undoubtedly indispensable for a logistics operator. That is why netLogistiK is proud to be part of this important project, where the implementation of JDA Warehouse Management will be critical towards helping Laboratorio Hofarm S.A.C. achieve its objectives in addition to creating an important differentiator against its competition – being able to offer real-time information while integrating customer systems with this software. «

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About JDA Software Group, Inc.

JDA Software is the leading provider of seamless supply chain planning and execution solutions for retailers, manufacturers, logistics providers and wholesale distributors.  Our unmatched solution portfolio enables our clients to reduce costs, increase profitability and improve visibility so they can deliver on customer promises every time.   More than 4,000 global customers run JDA, including 73 of the top 100 retailers, 71 of the top 100 consumer goods companies, and 13 of the top 16 3PLs. With JDA, you can plan to deliver.  blueyonder.com

 

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